Congrats on launching! As someone whose parents have been increasingly having eye issues in the past few years, this is a godsend. So excited to see how the product continues to develop!
This is great, guys! I have IBS, and there's always been a lack of research-backed options for alleviating symptoms besides the low-FODMAP diet. I actually have a friend who has tried this program and has had tremendous results, and it's cool to see that there's another app for broader purposes. Wishing you guys luck!
Hmm... I'm seeing that it links to mailto:support@mightyhealth.com - are you referring to the "Contact Us" at the very bottom of www.mightyhealth.com/gift, or somewhere else?
Coaches interact with the members every day. The vast majority of our coaching touchpoints are asynchronous -- either checking in or replying to members via SMS, or configuring member's daily plan (step goals, exercise videos, lessons, etc.). As you can imagine, we've spent quite a bit of time building out tooling on our back end to scale the coach to member ratio while still being able to provide personalized, human service.
Wow, thank you for sharing your personal experience and such a thoughtful response. We'll definitely take your concerns into account as we continue to improve the product.
100% agreed that the underlying issue is not knowing what to do, but rather more psychological aspects such as who you spend time with, environmental factors, self-esteem, and discipline. Our medical co-founder Dr. Chang is a psychologist by training and constantly emphasizes this. One direction I'd personally like to see our product go in is increasing our sense of community and what it means to be "Mighty." Much like the strong online community you see from apps like Peloton and Strava, but with more of an angle of shared physical and emotional self-care. As you mentioned, this is not necessarily a technological solution, but rather one of how we create the right culture and environment for our members to succeed.
That's a great question. We're definitely seeing a large shift toward the consumerization of healthcare in the US -- especially starting with product/services that folks are already accustomed to paying out of pocket for (i.e. therapy, home testing kits, meditation, certain drugs). Similarly, Mighty Health is meant to be aligned with services like personal trainers, nutritionists, and gyms.
