For the hard lock issue, check to see if the cpu is grinding to 200%+ utilization, especially spending most of the cpu on the kernel_task process. If it is, see if [1] will help. The tl;dr of that page is when the Mac laptops sense a high temperature, the quick and dirty fix Apple has in place is push kernel_task to eat up as much cpu as possible to slow down everything else enough to cool down the laptop.
I pointed my room air conditioner's vent directly against the bottom of my Mac laptop, and it happily drives my external monitors. Enclosure Bottomside temperature reads 18-20 degrees C, and CPU A Temperature Diode reads 60 degrees C while I'm cooling my laptop like this.
I agree with the great-grandparent's sentiment that the product polish for high-end Apple laptop products is definitely gone. It isn't that no one within Apple is unaware of these issues, it is too few are in a position to take actionable measures about these issues. The margin between picking a MacBook Pro and a high-end Dell/HP/Lenovo/System76 is as slim to me as back during the latter stages of the PowerBook days, the last time I switched back to non-Apple laptops for a few years.
Product marketing-wise, Cook is in a tough position that I don't envy. Apple is so big right now that every product revision has to support that "big", "successful" narrative, and he's getting painted into a corner to not jeopardize that story. This pushes severe compromises into product design decisions to go after the bulk of that bigness, and niches like influencer demographics get squashed in the process.
I pointed my room air conditioner's vent directly against the bottom of my Mac laptop, and it happily drives my external monitors. Enclosure Bottomside temperature reads 18-20 degrees C, and CPU A Temperature Diode reads 60 degrees C while I'm cooling my laptop like this.
I agree with the great-grandparent's sentiment that the product polish for high-end Apple laptop products is definitely gone. It isn't that no one within Apple is unaware of these issues, it is too few are in a position to take actionable measures about these issues. The margin between picking a MacBook Pro and a high-end Dell/HP/Lenovo/System76 is as slim to me as back during the latter stages of the PowerBook days, the last time I switched back to non-Apple laptops for a few years.
Product marketing-wise, Cook is in a tough position that I don't envy. Apple is so big right now that every product revision has to support that "big", "successful" narrative, and he's getting painted into a corner to not jeopardize that story. This pushes severe compromises into product design decisions to go after the bulk of that bigness, and niches like influencer demographics get squashed in the process.
[1] http://www.rdoxenham.com/?p=259&cpage=2