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Can I ask what you do and how to get into your line of work?


Nothing special, just manager in a software dev shop that works with a lot of airlines/airports.

As soon as your customers are abroad there is a lot of international travel involved for the management levels of any company. Although more and more companies are cutting back and making people fly coach :/


If you have to fly more than a few long hauls a year, business class is necessary to preserve your sanity.


I agree with this and, previously, rsync.net has always paid for me to fly in business class when I need to work in our international locations.

But lately, I have gotten very picky about which legs I will pay the premium for business class.

I follow the (very effective) jetlag avoidance rule of staying awake all the way through to the next local nighttime, and then going to bed tired after being awake 24-36 hours (even if my body clock thinks it's 10am or whatever).

In order to do this, however, I sometimes need to stay awake for the entire flight - and that is hard to do in a nice big comfortable seat. I also need to spend a few hours standing and reading in order to stay awake.

All of this makes the business class premium not worth paying. I don't want to be comfortable. I don't want the lie-flat bed.

So if my flight leaves Zurich at 15:00 and I am scheduled to land at SFO at 21:00, it would be silly for me to sleep on the flight for ~3 hours and then be wide awake at night when I land. In this example I fly coach and stay awake (and save $3k).

But if my flight leaves SFO at 22:00 and lands in Hong Kong at 12:00, I will pay for business class and actually sleep (and wake up about 3 hours pre-landing at 09:00 local time).


It really is a function of how often you fly and perhaps your age/health and what condition you need to be when you get to where you are going (e.g. can you take a day off to recover).

If you are doing three international flights a year for work, economy class is fine (I can catch up on movies). If you are doing them once a month, economy all the time can easily become rage inducing. Business class at that point becomes a matter of whether you retain that employee (who you need to travel a lot) or not.


We just hired a guy who worked the last few years at HP, and they had him traveling internationally once a week (out and back) on flights routinely 10 hours or more. And they would only pay for coach. He has a crazy number of frequent flier miles, but damn, I wouldn't have lasted nearly that long before finding another place to work. Even premium economy, while much better than plain coach, is cramped and terrible when you're stuck in it for more than half a day.


What did this guy do for HP that he needed to travel so far and frequently for?


If he flies that often, he is likely getting upgraded most of the time. Upgrade to business is usually free, then you can use points to further upgrade to first.


Not on international routes.


Nope


I used to fly twice per week (round trip, basically every ~3 days, just over 2h each way) for years, mostly coach. Not nearly long haul but I still wonder if that's responsible for the current state of my sanity :). Also I got to witness the shrink of leg room, as a person at 1.95m/6'4". My legs fared a lot worse than my mind.


> as a person at 1.95m/6'4". My legs fared a lot worse than my mind.

As a fellow tall person, I've idly wondered (but no more than that) if there could be cause to petition for people above some height (6'2" maybe? hard to say since it's really hip height and femur length that matter) to be considered a protected class, requiring a free upgrade if a certain minimum leg room was not available in a standard seat. I've had to do trans-Atlantic flights with my knees smashed, surviving only by frequent standeeism and my wife's good graces letting me take up part of her seat space.

I've seen some people use devices to block the person in front of them from reclining, but I'd rather not be that level of asshole. On the other hand often on domestic flights my knees are that device.


I go through the same every time. But being tall (intrinsically by birth, with no "fix") is always considered a blessing. It will never be seen as a protected class. You will never even get much sympathy because of this.

Don't expect it to ever trigger the same reaction as obesity does, which is treated as a curse and an illness (regardless of the underlying cause and whether it can be fixed or not), and is much more likely to fall into a protected class via the "physical impairment that significantly limits your ability in one or more major areas of life" legal definition. There is no fear of public backlash, bad PR, etc. pushing companies into giving you any (positive) special treatment so you'll just have to deal with it.

To be honest I'll more than gladly live with the disadvantages of being tall (mostly related to seating situations) given the advantages. :)


> To be honest I'll more than gladly live with the disadvantages of being tall (mostly related to seating situations) given the advantages. :)

I used to think this way, now my back has convinced me that it truly is a curse.


since it's really hip height and femur length that matter

That probably sounds strange to some people, but I think this is an issue that is often ignored. I'm 5'9", which is by no means tall and is considered "average" height, yet all the men in my family have long femurs and high hips, but short torsos (the opposite of the typical Asian body ratio). Even at my moderate height, coach is extremely uncomfortable for me because I just can't get enough leg room to be able to relax and not contort myself.

Fortunately, I've noticed that when flying coach in SE Asia, the flight crew will put me (and the other Anglo-Saxon passengers if there are only a few) in the exit row to offset some of that.


In my limited experience so far, both my (public) employers were happy to pay for emergency exit seats due to my height.


Sometimes you don't have the option. Usually you can't book those seats with online checkin. And the people at the checkin counter will be allowed to give you the emergency exit or not based on what category of ticket you bought. If you bought the ticket with a very low price, a special offer, etc. you have low chances of ever receiving any upgrades. If you paid a full price within the same class you may get something.

Most of the times when I showed up with a full price company bought ticket (coach) they would offer an emergency exit seat even without me asking. Almost never when I traveled privately with the same airline but bought the cheapest coach tickets I could get.

Sometimes I fly low cost because I know I can get the extra leg room with minimal hassle.


Sure, but that's besides the point (and not applicable for personal trips). Should I (or my employer) have to pay more money to get reasonable accommodations on a flight due to my physical nature? Surely there would be an uproar if an airline started charging extra for accommodating people with disabilities?


My company makes me fly coach. However, when booking business trips I tried to stick to one airline, and made sure to use my personal frequent flyer number I just kept raking up points until I hit platinum membership, then I can use the points to upgrade to business.


I fly coach for work. One time I got upgraded (by one of the C-Level people with a ton of frequent flyer points card) be to business class. Oh my god! So much room. I kind of wish it had not happened. Now coach feels worse than before. Lol. need to find a better company.


It’s a bit crazy if you are asked to fly pretty much every month.

The least they can do is make it comfortable.


Definitely. I fly once or twice a month, often for very short periods (2-3 days). I wouldn't be of any use whatsoever if I ahd just spent 9 hours in an economy cabin... I used to organise my trips to stay the weekend and do a bit of tourism, but since I've had children I feel too guilty :)


Yeah, the older I get, the more I realize the need to be comfortable on a flight, especially if you want to be productive after you arrive.


"if you want to be productive after you arrive" Many people who don't travel for work do not seem to understand this. Unlike leisure travelers, there is no time to rejuvenate. If you fly coach, which in my experience is not all that terrible on international flights, you do end up weary and jet lagged. The one time I flew business, the difference post landing was quite noticable. So yeah, while I don't really crave for the business class comforts during the flight, the reward post landing is worth the premium.


I wonder how much evidence there is for this effect. How much is “wow, my employer spent money on me, i must be important and valued” vs actual physical function improvement.

A cheque (or flexible per firm) could do the job of the former.

For the latter, if I’m going somewhere nice, i’d Rather they book me a hotel room for a couple nights instead of a lie flat seat.


Business is a lot less stress (they take care of everything for you the entire way; you get what you want, when you want it.)

Being bunched up in an uncomfortable position for that long in coach vs being able to lie down is a huge difference.

For an overnight flight, it's the difference between just sleeping through it and (however many) hours of hell staring blearly forward in a pained stupor, losing consciousness for a few minutes before waking up to shrieking pains from your neck and shoulder, trying unsuccessfully to sleep in a more ergonomic position before you are so tired you cradle against the window again for that precious ten minutes before the strain and impingement shake you awake..

I've tried a couple different neck pillows and they don't work for me. My head has got to be tilted downward or to the side, no matter how sleep deprived I am.

Oh, and if I go a night w/out sleep, I'm going to be 100% useless the next day and have a major impact for the next couple days while I recover.


I'm tall and employ myself. The actual physical function improvement between coach and business is just incredible, especially for long haul flights.


If you ever get to fly first class (I have only twice), the entire flight experience is starkly different. I am 6'4", even with an economy plus upgrade the experience is horrible. I don't want to be catered to, I just want leg room. I shouldn't be in constant leg pain you know?


I was traveling cross-country with a friend a few weeks back. Between being able to go through TSA Pre with me, my club membership, and an upgrade to Polaris she was somewhat in awe of how the experience didn’t suck like it usually did.


At what point will people be able to sue airlines in the US for causing health issues with how cramped seats are?


Do you think that the situation in most of Europe, especially with budget airlines, is much different?


It’s fine when flying just an hour. It’s different if you fly to the other side of the world.


Exit row seats should meet your needs.

Check on seatguru before booking any flights.


Exit row seats are now premium seats that have a surcharge.


And far cheaper (last I saw was $50 for an overnight transatlantic flight) than an upgrade to the premium economy/business/first class seats (double fare or more).


Still only half of my femur fits on that economy seat. On 17-20 hour flight it's still major pain.


So I can pay several thousand more for business class, or I can arrive a day early and pay <1k for an additional night + expenses.

The math here is simple.


> Only if you don't value your employee's time.

I don't understand this logic. Time == money. Unless your presence is crucial and you must minimize your time away from your home office this approach seems the most logical and cost effective.

I'm already 100% remote, so I can contribute effectively whether I'm at home or in a hotel recuperating from a 12 hour APAC flight in coach.


This works perfectly fine, but I’d honestly want to minimize random time spent away from my wife and child.

It’s ok if you only fly once in a blue moon, but if you have to travel multiple times a month, you cannot just keep padding every trip with 2 days extra.


Flying business I can reasonably work during the flight, and for overnight flights I can sleep. Which reduces the productivity loss due to lack of sleep (I arrive with a few hours of sleep) and jetlag (adjustment happens quicker than when I didn't sleep for 30h and my schedule is entirely shot to hell). Whether you arrive early or not seems like a separate angle from whether it's worth having people fly business.


Yeah. I like flying business but with the exception of the rare tight schedule I’m almost always going to travel on a long trip a day or two early to adjust to time zones and otherwise acclimate anyway.


Simple only for folks whose value of one day will be small fraction of business class ticket cost.


Only if you don't value your employee's time.


If they cut me in on the savings, I’d be willing to deal with a lot. +$100/hr to sit with reduced leg room on any non-overnight flight? Sign me up.

The same for flights requiring a connection. Want me to sit in an airport reading HN for +$20/hr? Ok.


You might want to look into Rocketrip (https://www.rocketrip.com). Their product is pretty much what you just described - you don't get straight cash, but you can get prepaid visa cards that get close.


Cool product. My flights are generally personally booked, and I basically compare as I described.

What I would like is an engine where I can punch in the various kinds of pain per hour I can tolerate and book that.


Keep in mind that a day of work is charged between 1300 and 1500 USD to the client. So if you add an extra day of rest on each side there's not much difference


There are lots of sales jobs that are going to be this way.


Getting platinum on Emirates is not terribly difficult. We don't as a policy fly business or first class but we do frequently enough that we get the status and access to the lounge which is great. You can even bring along a fellow passenger with you.


More than that actually. You can nominate someone to be gold once a year, so they get access + a guest to the business lounge. And you yourself can invite on adult and two children as guests to the first lounge ... it's quite generous




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