Since when did stock value correlate with customer satisfaction?

Goalposts: moved.

This is a really insane thread.

That's actually the CEO's catchphrase on earnings calls, so.

A CEO's job is to maximize shareholder value. Sometimes that aligns with customers, sometimes it doesn't.

That is not their job, and they'll be happy to tell you it isn't, and they won't get fired for that. Their job is to do whatever they want insofar as the board doesn't replace them.

You mean like how AAPL drops nearly every time they have some kind of announcement? Yeah, I don't know if that's a good indicator of customer frustration.

3.5mm jacks are still the standard for all wired headphones and will probably outlive both Bluetooth and iPhones.

Also the Macbooks still have it while the M1 didn't have magsafe, so maybe let's not use Apple's decisions as indication of obsolescence.