I hope not for my sake! Whatever it is I hope it is more reliable and HELPful. I expect it will be more seamless authentication with more general accessibility. Meaning I hope I feel safer proving who I am to the nurse at the desk without having to open a gadget I can barely focus my eyes on, and that the nurse will have the most up to date info. That’s really all that is missing, sounds easy but it’s a cluster fuck of record management. Note that digitally it is better today than it was 30 years ago.
I think apps will die but not by 2035, probably 2055. Apps are fucking stupid and antithetical to the web IMHO.
Oh and I hope phone trees die a horrible death especially ones that don’t immediately put you through to a human. The biggest pain due to cost savings is not being able to get help via a goddamn phone call that doesn’t go to a call center, or worse: a disconnect at the end of a long tree of number presses.
I think apps will die but not by 2035, probably 2055. Apps are fucking stupid and antithetical to the web IMHO.
Oh and I hope phone trees die a horrible death especially ones that don’t immediately put you through to a human. The biggest pain due to cost savings is not being able to get help via a goddamn phone call that doesn’t go to a call center, or worse: a disconnect at the end of a long tree of number presses.