This still puts the company too much in the driver's seat. An actual "contract" or "agreement" is supposed to be a meeting of the minds between two parties. It's not simply one-sided terms dictated by one party without opportunity for the other party to negotiate. And each party should have negotiating power and choice beyond "take it or leave it".
And, before you dismiss this idea with "Ha ha imagine if every cell phone provider had a custom, bespoke, negotiated contract with each customer! It can't be done!"
If providing real negotiating power and choice to your customer is too much of an overhead burden, then maybe the company should not be allowed to make the "agreement" a condition for buying/using the product.
> And, before you dismiss this idea with "Ha ha imagine if every cell phone provider had a custom, bespoke, negotiated contract with each customer! It can't be done!"
This actually already happens to some extend. Nor a different contract for every individual user but my mobile phone plan is not one you can currently purchase from the provider but just available to existing customers who have been upgraded (more data for the same price as the original contract).
And, before you dismiss this idea with "Ha ha imagine if every cell phone provider had a custom, bespoke, negotiated contract with each customer! It can't be done!"
If providing real negotiating power and choice to your customer is too much of an overhead burden, then maybe the company should not be allowed to make the "agreement" a condition for buying/using the product.