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I hate to be crass about this, but to be frank: This is a temporary problem that the world will solve for Apple. Modes which help accommodate age, degrading motor and visual function, etc, are awesome; and Apple truly leads the pack on this. But software complexity is different; if you have this sense that "the iphone is simpler than alternatives", you seriously need to re-frame what the word "simple" means.

Here's how you should frame it: The only definition of "simple" that matters is "What I'm Used To". Currently, and again, I'm going to be crass here so prepare your sensibilities: we have a dying population of boomers who are not used to any kind of technology; but aging into their place is a population of substantially more tech-literate Gen X and younger individuals who won't need a different experience beyond, again, normal degradation of motor, visual, and hearing function.

My mom (~70s) refuses to get an iPhone. Why? Because she's always had a Galaxy S9. I've tried to buy her an S24, to at least get a newer phone, but its so different that she won't go for it. So, we've replaced this old S9 like 3 times now lol. My dad (~70s) switched to an iPhone, and we've told her, at least if you switch to the iPhone you'll be on the same device and be able to solve problems for each other a bit more easily; no dice.

The nokia anecdote in the post is awesome because it illustrates this beautifully: There is nothing Apple could do which could help. Oftentimes it isn't even about the phone being simpler; its just an inability or unwillingness to learn anything new. What we do, as younger people helping them where they're at, is probably the only thing that can really make a difference.



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