They should rename to Success Customer Account Manager.

>> They should rename to Success Customer Account Manager.

No -- the one referencing crime should NEVER have be turned into an acronym.

Crimes should not be described in euphemistic terms (which is exactly what the acronym is)

You could argue "pornography" is the euphemism?

Most companies just call 'em CSMs

but that makes them sound like Managers, which is not what they are -- glorified sales people, really.

actual Managers hate that

Supervisor Customer Account Manager: a remote kind of job, paid occasionally with gift cards

...performed by cheap, open weight LLM.

Definitely the most baffling acronym collision I have seen with Microsoft. I did one time count 4 different products abbreviated VSTS at one point.

Didn't MS have three things called "link" at one time? They were all spelled differently, of course.

They must really depend on their government contracts with this administration…

Oh dear. Will make for an awkward thing to have on your resume.

"CSAM Ninja"

Wait till you hear about the Keen Kubernetes Knowledge iniciative

North American Zigbee Initiative