We pulled all of our business after they failed to renew a cert with 30d(!!!) notice and got themselves stuck in a loop of useless org re-validations.
They were completely unresponsive and wasted dozens of hours of our time trying to rectify the situation before we pulled the plug and switched everything to ACME. I still can’t believe we wasted so much time and money with them.
We pulled all of our business after they failed to renew a cert with 30d(!!!) notice and got themselves stuck in a loop of useless org re-validations.
They were completely unresponsive and wasted dozens of hours of our time trying to rectify the situation before we pulled the plug and switched everything to ACME. I still can’t believe we wasted so much time and money with them.