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I am a US resident.

Flying from France back into the states through customs in Dallas/Fort Worth International Airport was the worst experience I've had with TSA.

First of all, a woman who was supposed to be managing the maze of lines tried to take my passport from my hand when I wasn't looking. I held it tight as she attempted to pull it away from me and she was clearly mad, yelling "I'm trying to help you!"

In line for the body scanner I was pulled aside for one of the random pat-downs. I didn't think about it at the time but it could've easily been the TSA employee who tried to take my passport form my hand.

The employee who was supposed to be giving the pat down was obviously reluctant to do it and asked me 4 times if I was okay with being touched inappropriately. I agreed 4 times, it took him 10 minutes to actually start giving me the pat down.

While I was being patted down another employee asked me if the bag that went through the scanner was mine. I said yes.

He began removing my clothes and charge cords and a few items I had purchased in France, and spreading them out on a table away from me.

I told him to stop and he asked why. I said I didn't want him to go through my belonging while I wasn't there and he didn't respond, but stepped away from the table.

After the pat down I re-assembled my luggage and continued boarding the plane. Just as I was about to leave security the officer came and put his hand on my shoulder and said that I "wasn't done with the security procedure yet."

He said I had to stand back from the table while he removed the items from my bag which I had just put back in. Apparently he removed my laptop and set it in one of the item-scanner bins at the end of the conveyor belt. He took 15 minutes to go through my bag, put everything back inside and sent me on my way.

Just before boarding I noticed my laptop had not been placed back in my bag. I darted back to security where the previous staff had been replaced by all-new employees. I spent the next 30 minutes trying to get them to dig through bins to find my MacBook, which was buried in a stack on the other side of security.

I made my flight by minutes.



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