Storage units are a strange business. Most of them are just ways to hold property long term while extracting value from it, the same as if you just grew hay on your farmland.
Auctioning off unpaid units is both a liability thing (there is a clear process for the eviction so units can be turned over) and a bonus revenue source. Literally every storage place has it buried in their terms somewhere.
When I had a unit in Paris I was really impressed with their efforts to contact me for small things, I feel they'd have tried every last resort if I was at risk of losing my things but I can't be sure. (Like for freaks sake at least one notification to my postal address I think should be a professional minimum for these types of businesses. It would have worked since I have mail scanning at my postal address)
Mail scanning? Are you implying that you have automated mail scanning, or do you mean there's someone there that will scan it for you. I am really intrigued. I don't do well with physical mail.
It's the most wonderful thing ever, I left the US and did a change of address to a Travelingmailbox.com address. They only scan the envelopes and on demand open and scan the contents. Sometimes I get credit cards and pay the nominal fee to get them physically forwarded.
Oddly enough, when I get checks I just blow them up on my screen, sign in Paint with my mouse, and take a photo in my bank app of my screen to deposit. It actually freaking works
I’m telling you that only shady storage places optimize for auctioning evicted units. It requires extra staffing so it’s something you have to commit to.
Decent places allow you to prepay, have multiple payment options, etc because they also don’t want to deal with auctioning.
I'm actually with a chain who tends to get extraordinary reviews, has 3 layers of security and A/c for all the units. . . really really depressed about their process with late payment. If not for this one shit tier aspect they're 5-stars
Auctioning off unpaid units is both a liability thing (there is a clear process for the eviction so units can be turned over) and a bonus revenue source. Literally every storage place has it buried in their terms somewhere.